Using voice recognition software to reduce burdens
Voice recognition software (VRS) has advanced rapidly in recent years and is becoming common in physician practices. These VRS systems automatically transcribe the patient encounter and input notes into the EHR.
The advances in voice recognition that power mobile phones have made automated medical transcription reliable and rapid. The advantage of using VRS is that the EHR note essentially writes itself during the encounter, instead of the physician having to enter notes during or after the visit. The doctor just needs to review the note and sign off on the record.
VRS tools offer many of the same benefits as scribes in reducing documentation burden and preventing burnout. The shared benefits include:
Higher patient satisfaction because the dermatologist is better able to engage with the patient
Reduced documentation burden, because the doctor spends less time making notes
Reduced patient wait times
Better quality of life with reduced “pajama time”
The obvious contrast with scribes is that VRS does not involve a person inputting the data. You have the option of a remote specialist working to check data, such as note cloning, but the actual transcription is done through software. Also, VRS applications typically improve after each encounter, as the system learns your voice and preferred terminology.
Using VRS tools may require some adjustment initially, but once you are fully trained, they will significantly reduce your documentation burden.
“We have dictation software that is seamlessly integrated into our EHR. … You can talk at a normal rate, and it actually catches up and inputs just fine. Especially when I am at home and do not have access to an ergonomic desk set up, it is easier to dictate at home very quickly as opposed to getting myself set up with a keyboard. Our EHR also offers an app version for mobile devices.”
─ Klint Peebles, MD, FAAD
Benefits of VRS
Check out these features to learn why VRS might be a good option for your dermatology practice.
Allows for hands-free work
VRS can reduce the clicks and typing required in the EHR. If you speak clearly and at an even pace, the app will transcribe everyday language, medical terminology, and drug names, automatically entering them into the EHR.
Recognizes smart phrases
The tool can recognize smart phrases, to enter preset terminology when you begin to use the phrase. VRS can also clone notes for you or use pre-populated templates. And, it can also provide quality assurance.
Assists in billing and reimbursement
VRS can reduce the burden of data entry for billing and reimbursement. Detailed documentation of the patient’s history, diagnosis, and treatment supports prompt and efficient reimbursement.
Increases quality time with patient
Physicians can have quality time with the patient without being distracted by the computer screen thereby building a stronger relationship.
Legal requirements
VRS vendors are considered Business Associates (BAs) and according to HIPAA requirements, must sign a BA agreement. Check with your state and malpractice provider to see if there are any state laws on any specific VRS requirements.
VRS vendors
See examples of voice recognition companies below.*
* The Academy is able to share these resources on an informational basis only. This does not represent an endorsement by the Academy. Please compare, evaluate, and consider which ones best meet your needs.
